Shipping & Delivery

We at KitesurfDubai.ae work hard so you can enjoy your gear and never miss a session. We strive to fulfill your order within one working day of confirmation (subject to payment authorization and stock availability). If there is any delay for any reason, we will let you know as soon as we can.

UAE Shipping

Orders for next day delivery must be made by noon, Sunday to Thursday. Deliveries are based on standard working days (Sunday to Thursday, excluding Public Holidays). We offer Same Day Delivery, and Friday/Saturday Delivery on selected items.

Destination Country Orders below AED 500 (USD 135) Orders above AED 500 (USD 135)
United Arab Emirates AED 26 (USD 7) Free

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

International Orders

The shipping charges provided during checkout or quoted separately by our customer representatives is for shipping of the order into your country only. Each country has its own import charges and/or VAT. You may want to check with your local post, FedEx, Aramex or customs office to find out just what these charges may be. You can consult this page for additional details: http://www.dutycalculator.com/country-guides/

Unfortunately, if KitesurfDubai.ae sends an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to KitesurfDubai.ae minus the total shipping and returns costs.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Middle East Shipping

Destination Country Orders below AED 1500 (USD 408)
Orders above AED 1500 (USD 408) Soft Bags Large Bags Twin Tips Kite Surfboards Hydrofoils
Qatar AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Saudi Arabia AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Oman AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Bahrain AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Kuwait AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Jordan AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Lebanon AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)
Egypt AED 100 (USD 27.23) Free Standard Shipping AED 150 (USD 40.85) AED 150 (USD 40.85) AED 200 (USD 54.50) AED 300 (USD 81.70) AED 400 (USD 109)

 

Standard shipping (1 to 3 weeks) is offered on all except bulky items (kiteboards and large bags).

Express Shipping (1 to 5 business days)

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Global Shipping

Destination Country Orders below AED 2500 (USD 681)
Orders above AED 2500 (USD 681) Soft Bags Large Bags Twin Tips Kite Surfboards Hydrofoils
Rest of the World AED 200 (USD 54.50) Free Standard Shipping AED 200 (USD 54.50) AED 200 (USD 54.50) AED 350 (USD 95.31) AED 450 (USD 122.54 ) AED 700 (USD 19.61 )

*shipping cost may vary depending on weight and size of the order

Standard Shipping (2 to 6 weeks) is offered on all except bulky items (kiteboards and large bags), not available to Yemen, Syria, Iraq, Iran and Israel.

We currently provide Express Shipping (2 to 5 business days) to 221 countries Worldwide. Service unavailable to Iran, Iraq, Somalia, Sudan, Yemen and Israel.

All rates are exclusive of VAT. Duties & Taxes are billed separately. Ancillary charges, surcharges and dimensional weight calculations apply.

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.