Shipping & Delivery

We at KitesurfDubai.ae work hard so you can enjoy your gear and never miss a session. We strive to fulfill your order within one working day of confirmation (subject to payment authorization and stock availability). If there is any delay for any reason, we will let you know as soon as we can.

UAE Shipping

Orders for next day delivery must be made by noon, Sunday to Thursday. Deliveries are based on standard working days (Sunday to Thursday, excluding Public Holidays). We offer Same Day Delivery, and Friday/Saturday Delivery on selected items.

Destination Country Orders below AED 440 (USD 120) Orders above AED 440 (USD 120)
United Arab Emirates AED 26 (USD 7) Free

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

International Orders

The shipping charges provided during checkout or quoted separately by our customer representatives is for shipping of the order into your country only. Each country has its own import charges and/or VAT. You may want to check with your local post, FedEx, Aramex or customs office to find out just what these charges may be. You can consult this page for additional details: http://www.dutycalculator.com/country-guides/

Unfortunately, if KitesurfDubai.ae sends an item out and it is then rejected by the customer due to these import charges you will receive the full refund for the item when it is returned to KitesurfDubai.ae minus the total shipping and returns costs.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Middle East Shipping

Destination Country Orders below USD 300 (AED 1095) Orders above USD 300 (AED 1095) Large Bags Twin Tips Kite Surfboards Hydrofoils
Qatar USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Saudi Arabia USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Oman USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Bahrain USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Kuwait USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Jordan USD 12.95 (AED 48) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Lebanon USD 13.95 (AED 50) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)
Egypt USD 14.95 (AED 55) Free Standard Shipping USD 40 (AED 146) USD 50 (AED 184) USD 75 (AED 275) USD 100 (AED 365)

Standard shipping (1 to 3 weeks) is offered on all except bulky items (kiteboards and large bags).

Express Shipping (1 to 5 business days)

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.

Global Shipping

Destination Country Orders below USD 500 (AED 1850) Orders above USD 500 (AED 1850) Large Bags Twin Tips Kite Surfboards Hydrofoils
Rest of the World USD 25 (AED 91) Free Standard Shipping USD 50 (AED 183) USD 95 (AED 350) USD 109 (AED 400) USD 190 (AED 695)

*shipping cost may vary depending on weight and size of the order

Standard Shipping (2 to 6 weeks) is offered on all except bulky items (kiteboards and large bags), not available to Yemen, Syria, Iraq and Israel.

We currently provide Express Shipping (2 to 5 business days) to 221 countries Worldwide. Service unavailable to Iran, Somalia, Sudan, Yemen and Israel.

All rates are exclusive of VAT. Duties & Taxes are billed separately. Ancillary charges, surcharges and dimensional weight calculations apply.

Upon delivery please check all items have not been damaged in transit before you sign for them. If any damage is visible, please ensure you sign as “Damaged” and you are with your rights to refuse and ask that they are returned to the sender. If you cannot thoroughly check the goods please sign for as ‘unchecked’.

It is your duty to inspect and confirm that the goods are in perfect condition before signing.

If the goods are damaged and not singed for as such, KitesurfDubai.ae cannot accept any liability and the item will not be replaced or reimbursed.

Please note that free shipping is only applicable to items priced at full retail and only valid on selected discounted items.